Terms & Conditions
Product Documentation
11.1 Whilst the Seller takes every precaution in the preparation of its website, collection books, technical information, price lists and other selling aids, these documents are for the Buyer' general guidance only and the particulars contained therein shall not constitute representations by the Seller and the Seller shall not be bound thereby. The seller reserves the right to change specifications at any time.
Law and Jurisdiction
12.1 All disputes arising out of or in connection with this contract shall be governed by English Law.
Damaged / Faulty Goods
13.1 All damaged goods must be returned to us for fault/damage verification before we can action either a repair or a replacement. All repairs will be given priority and will be sent out as new. The Seller, only, can decide if a blind should be repaired or replaced.
13.2 Goods delivered damaged or faulty must be report to us within 5 days of delivery.
13.3 In the event of the seller sending a replacement for damaged or defective goods, the original goods must be returned within 7 days. The seller reserves the right to charge the price of the replacement to the payment card used for the original order if the goods are not returned within 7 days.
13.4 If the Blinds are found not to be damaged or faulty and are as ordered, a redelivery & collection charge of £20 will be charged before the goods are returned.
Images
Images shown are a guide and preciseness of colour cannot be guaranteed as this depends on the screen settings of your computer.
Wood samples and stock change from batch to batch. Wood is a natural product and varies in its grain and colour; this is not a fault but a characteristic and beauty of wood. At no time is this grounds for return.
Samples are available free of charge to a maximum of 6.
