Put simply, we make the highest quality window blinds and shutters. We’re so confident in the quality of our work that we are proud to offer our customers a 3 year guarantee on ALL our products. This means we’ll cover the parts and materials that make up your blind and arrange to replace like for like should an issue arise.
There are however some exclusions to this…
Accidental damage, misuse, commercial installations, modification, wear and tear or exposure to the elements. Also we cannot be held responsible for incorrect measurement, fitting or cleaning - guidelines for all of these are provided on our website here.
Alongside this a lot of materials, especially fabric blinds can of course fade over time, especially in bright sunlight or in smoky environments so we will not cover this.
Finally we will only cover our product. We are not liable for other damage, fire, personal injury, costs, expenses or other incident outside of our control. This guarantee does not affect your statutory rights under UK law.