Having installed our new faux wooden blind in accordance with the instructions (inside the window) we cannot get it to lower down. What do we need to do? This does not appear on your installation video

Hello,

Many thanks for your question,
In order to lower the blind please see the PDF instructions for installation provided via Qr code on your package or on our website (https://www.blindsbypost.co.uk/measuring-guides#wood-blinds) on page 7 of the faux wood instructions,

This advises  To lower blind: Move lift cord towards middle of the blind pulling down gently until cord lock releases,

OPERATION

To tilt blind: Pull on required tilt cord tassel to tilt slats to the open/closed position. Tilt blind horizontal before raising/lowering to extend the life of the blind.

To lower blind: Move lift cord towards middle of the blind pulling down gently until cord lock releases.

To raise blind: Pull lift cord downward until blind reaches desired height.

To lock cords: Pull lift cord towards the outside of the blind and release. Cord will lock automatically.

 

If you need any further assistance please let me know.