Hi – wonder if you can help? I have an old Somfy control (around 10 years old) which is broken and does not look like any of your replacement ones. Do I need to get a totally new one? Code on the back is GO 355. 5055031A104 if that helps

You would be best to ask Somfy directly, have you already contacted them? If so and they haven’t responded then do send us a picture of the remote and we will see if we can advise further for you.